S U M M A R Y

A high-energy, self-motivated data management/reporting professional committed to providing IT solutions. Strong data warehousing skills. Team player focused on exceeding goals. Ability to work under pressure in a multi-task setting. Outstanding communication, leadership, organizational, and problem-solving skills. Extremely adaptable to new environments and tools. Dependable remote worker. Seeking an opportunity to leverage my current skills while embracing new challenges to learn, grow, and make a meaningful impact.

E X P E R I E N C E

INTELEMEDIA COMMUNICATIONS, Plano, TX

• Designed and built multiple star schema data warehouses and related ETL for call and sales data reporting.
• Optimized and tuned long-running/inefficient stored procedures. Built process to pinpoint which sections of code were running longer than expected.
• Worked with external client teams and partners to determine needs, build solutions, and troubleshoot issues.
• Created and validated sales conversion data models using Auto ML tools to provide clients with actionable insights regarding incoming calls and potential sales opportunities.
• Worked with an outsourced IT team located in India. Met with developers, reviewed specifications, confirmed understanding of tasks, and reviewed their code.
• Volunteered to design and build a data warehouse/reporting solution for a large non-profit children's hospital. Worked after hours and on weekends to complete this project. It was a wonderful opportunity to support this charity and forge a stronger relationship with this client.

VALUE OPTIONS, Coppell, TX

• Worked on report database development/troubleshooting and building recurring/ad-hoc healthcare related reports.
• Lead project to get phone data from AVAYA Informix database into Oracle data warehouse environment. Gathered table requirements, built tables, wrote insert scripts, and tested. Worked with DBA to get Informix views in Oracle and scripts scheduled for daily, weekly, and monthly loads. Developed data dictionary and business rules.
• Converted Sybase reporting scripts to Oracle for migration.
• Designed and programmed phone reports.

THOUSAND TRAILS, Frisco, TX

• Created and managed data warehouse, performed data cleansing, and prepared data for mail merges.
• Programmed recurring and ad-hoc reports for analysis and decision-making.
• Coordinated downloads, system loads, and system modifications to meet do-not-call legislation requirements.
• Managed DM&A team (2 direct reports).

VALUE OPTIONS, Coppell, TX

• Created recurring and ad-hoc healthcare related reports for internal and external customers.
• Designed and built online system for internal customers to make report requests and monitor development progress.
• Managed reporting team (4 direct reports).

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